Career Streams
Job Structure and Titling
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Creating a modern, relevant job structure is at the heart of CPM. It will build a foundation to enable programs and initiatives for recruitment, total rewards, equity and inclusion, and professional development. A job structure is the framework for how we organize jobs into groups that share common functional responsibilities and similar types of education, experience, and skill requirements. It impacts the way we hire, pay, develop, and advance our workforce. An effective job structure enables transparency and consistency which enables effective recruitment, compensation, and professional development.
Within a job structure, each job is assigned to the career stream, job level, job family group, and job family that best reflects the job’s work requirements. Combined, these aspects determine the job’s classification and title. 工作结构及其要素有助于帮助员工了解他们的角色如何融入大学社区，以及发展路径如何帮助他们实现职业目标.
Aspects of job structure
Career Streams
Career streams are a very high-level way of categorizing jobs with distinct similarities in the nature of work being performed. Our career streams include:
Clinical: Technical-level
与患者有直接身体接触的技术级个人贡献者，负责临床/技术学科，重点关注患者需求和/或提供高质量的护理. The majority of time is spent on the delivery of clinical services using specialized knowledge and skills. May have input or impact on clinical processes, programs, services and policies. Works to deliver day-to-day objectives with impact on achievement of results for the clinical team or department.
Clinical: Professional-level
专业水平的个人贡献者与患者有直接的身体接触，并在临床学科或专业中负责关注患者需求和/或提供高质量的护理. The majority of time is spent on the delivery of clinical care. May spend a portion of their time on implementation or design of clinical processes, programs, services and policies. Applies clinical knowledge and/or experience to achieve operational goals and targets and impacts the overall achievement of results for their area.
Associate
The associate career stream consists of roles that are Individual contributors who support operational, functional or business strategy through tactical support of daily activities (clerical, administrative, technical). The majority of time is spent in the delivery of front-line services or activities, typically under direct supervision.
Professional
The professional career stream consists of roles that are individual contributors focused on executing operational, functional, and/or business strategy with a range of responsibilities in a professional discipline or specialty. The majority of time is spent on the delivery, implementation, or design of processes, programs, and policies using specialized knowledge or skills typically acquired through advanced education. May lead or organize the work of other lower level employees or manage processes and program with up to 2 direct reports.
Leadership
The leadership career stream consists of roles that are in leadership, management or supervisory roles focused on operational, functional and/or business strategy and activities within a specified area of responsibility. The majority of time is spent planning, prioritizing and/or directing the work/responsibilities of teams/employees. Goal achievement is typically accomplished through strong management of others to ensure operational, functional and/or University results.
Senior Leadership
The senior leadership career stream consists of roles that focus on overall functional and business strategies and goals. The majority of time is spent strategizing and setting the vision of the University, job families and/or divisions. These roles set broad goals and ensure University results are met through delegation to top-level management.
Job Levels
Job levels group jobs within a similar level of responsibility based on a series of leveling factors, resulting in 12 levels across the organization. These leveling factors include:
Organizational Impact
The nature and scope of influence the job has on its area of responsibility.
Communication & Influence
The nature of communication the job is responsible for and the level of influence it requires.
Innovation & Complexity
The degree to which the job needs to identify and devise solutions to problems and the level of autonomy to make decisions.
Leadership & Talent Management
The level of responsibility for people development, including supervision, training, coaching, and performance management.
Knowledge & Experience
The level of expertise required to fulfill job responsibilities as defined by minimum levels of formal education and/or work experience.
| Job Levels | Career Streams | ||||
|---|---|---|---|---|---|
| Clinical (C) | Associate (A) | Professional (P) | Leadership (L) | Senior (S) | |
| 12 | S3 | ||||
| 11 | S2 | ||||
| 10 | S1 | ||||
| 9 | L5 | ||||
| 8 | C8 | P5 | L4 | ||
| 7 | C7 | P4 | L3 | ||
| 6 | C6 | P3 | L2 | ||
| 5 | C5 | P2 | L1 | ||
| 4 | C4 | A4 | P1 | ||
| 3 | C3 | A3 | |||
| 2 | C2 | A2 | |||
| 1 | C1 | A1 |
Job Family Groups and Job Families
Job family groups are broad categories of work with a similar functional occupation and that require similar knowledge and skills.
Job Family
Job families describe specialized functions and are used to further group similar jobs together within a larger job family group.
A list of all current job family groups and their associated job families can be found here:
Provides support to enhance the academic environment and experiences of students and faculty; including academic administration, program management, faculty development, academic advising, and all other services that support undergraduate and graduate students and academic roles of the University.
Below is a list of Academic & Student Services job families and their definitions.
| Job Family | Job Family Definitions |
|---|---|
| Academic Administration | Roles responsible for the day-to-day operations of an academic function, program, and/or department. Assist in program planning and development. interpret, monitor, and analyze information regarding operating policies and procedures. Administer budgets, and coordinates academic and/or staff personnel matters. 可能负责长期和短期战略规划，以确定任务，并通过下属人员指导多学科部门的所有活动. |
| Academic Advising | Roles responsible for academic advising, mentoring and student support, 外展和评估旨在支持学生的学业成功和个人发展，使他们能够做出有效的教育决策. |
| Academic Affairs | Roles responsible for supporting University-wide academic programs, promote curricular innovation, and facilitate the collaboration of the schools and colleges at the University to strengthen the student academic experience. |
| Admissions | Roles responsible for strategies to increase student interest and yield, outreach and recruitment of undergraduate and graduate students and/or related operational activities that support the admissions process. |
| Career Services | Roles responsible for advising, mentoring and coaching designed to support students and alumni in the exploration and pursuit of their career goals. |
| Faculty Affairs | Roles responsible for supporting and managing faculty affairs, including academic processes, promotion, tenure, recruitment, onboarding, and credentialing. |
| Financial Aid | Roles responsible for determining eligibility for financial aid, allocation of financial aid awards, advising students on obtaining aid, and managing scholarship programs. |
| Registrar | Roles responsible for course information and scheduling as well as degree audits, transfer approvals, graduation clearance, and related academic record services and requirements. |
| Residential Life | Roles responsible for the administration of on and off-campus University housing. Plans and develops programs and activities to enhance the experience of residents. |
| Student Engagement | Roles responsible for contributing to student retention and strengthening the overall student experience. Advise, monitor student progress, and create or implement programs focused on student engagement. |
Provides project or administrative support to lead, plan, direct, implement, analyze, 支持大学的运作和教育职能，以确保大学在各个层面的使命和目标得以实现.
Below is a list of Administration job families and their definitions.
| Job Family | Job Family Definitions |
|---|---|
| Administrative Support | Roles responsible for managing, providing and supporting the institution’s business and operational services and strategic leadership. Develop, implement and administer programs and policies, providing internal and external customer service, including executive and administrative support. |
| Business Administration | Roles responsible for performing and managing the daily operation of an academic or clinical department within a school or college, or within a University function, primarily in the areas of human resources, compliance, finance, budgetary controls, purchasing, and support services management. May develop and evaluate operating policies and procedures. 可能负责长期和短期战略规划，以确定任务并通过下属人员指导部门内的所有活动. |
| Business Development | Roles responsible for the tasks and processes that develop and implement growth opportunities, including retail sales, within and between organizations. |
| Customer Service | 负责向内部和外部支持者提供有效和响应性的服务和支持，包括信息交流, communication of policies and procedures and the resolution of any related issues. |
| Institutional Research | Roles responsible for the provision of reliable, accurate, secure and accessible institutional data to meet the University’s strategic, management and reporting needs. |
| International Affairs & Services | Roles responsible for supporting, leading, and advising on all aspects of the institution's global engagement activities and programs, such as inbound visas and immigration for foreign students, scholars, and staff; stewardship and management of partnerships with foreign institutions & entities; global operations and business activities abroad; educational and research programs abroad for students, faculty, and staff; remaining abreast on various government regulations affecting these areas, liaising with US and foreign governments and agencies, and adhering to standards in the field of international education and research. |
| Project Management | Roles responsible for oversight and participation in defined projects to include development of project goals, timelines and resource requirements, leading or serving on project teams, and/or tracking of project objectives and progress against deadlines and problem resolution. |
| Reporting and Analytics | 负责与业务合作，理解和设计开放式战略业务问题的分析方法，并通过报告与关键利益相关者沟通见解和推动战略决策, dashboards, presentations, storytelling and thoughtful discussion. Leverages business understanding, sophisticated report writing tools, programming skills, in-depth knowledge of databases, 并且能够执行复杂的统计分析，以使用和解释来自多个来源的数据集，从而影响性能优化, goal setting, strategic decisions, and the generation of new hypotheses. |
| Staff Administration | Roles responsible for supporting operational staff functions in a department throughout the University. This may including supporting recruiting staff into the University, maintaining, processing and documenting employee electronic records, assisting in broader staff initiatives, and employee communications to help ensure that all who work, feel valued and respected. |
Provides high-quality medical care and experience to patients. Facilitates care using a wide range of practitioners for which specialized training and / or education is required. Responsible for the day-to-day clinical operations. Responsibilities may include extended and expanded skills, experience and knowledge in assessment, planning, implementation, diagnosis and evaluation of the care required.
Below is a list of Advanced Practice Provider job families and their definitions.
| Job Family | Job Family Definitions |
|---|---|
| Nurse Anesthetist | Roles responsible for assessing patients preoperatively, formulating and implementing plan of care and evaluating outcomes. May oversee anesthesia case management, staff education and/or clinical research. |
| Nurse Midwife | Roles responsible for providing OB/GYN care to women with a focused specialty in obstetrical care including: antepartum, labor and delivery and postpartum periods. Support the education and counseling of families, health promotion and prevention. |
| Physician Assistant/Nurse Practitioner | Roles responsible for managing patients overall care, including ordering, performing, and interpreting diagnostic tests such as lab work and X-rays. Diagnose and treat acute and chronic conditions, prescribe medications and other treatments. |
Advances the University’s mission through building and fostering life-long relationships and engagement with alumni, parents, and friends. Implements fundraising and other programs that provide financial support to the University from individuals, corporations and foundations.
Below is a list of Advancement job families and their definitions.
| Job Family | Job Family Definitions |
|---|---|
| Engagement | Roles responsible for engaging alumni to maintain a lifelong connection to the University through reunions, alumni career services, volunteer opportunities, regional programs, and university events. May serve as a liaison to national and local alumni associations. |
| Annual Giving | Roles responsible for managing a portfolio of annual gift prospects to identify and solicit gifts for annual campaigns, including reunion giving. Coordinates with major gift fundraisers to convert annual donors to major gift prospects. May also be involved in the planning, 通过直接邮件和在线营销，征求和执行大学广泛的当前使用/年度捐赠支持和捐款呼吁, social media, special campaigns, and programs and events. |
| Development | Roles responsible for maximizing support to the University to facilitate its strategic goals through outreach, identification, and cultivation of prospective donors and prospects from a variety of constituencies to reach targeted fundraising goals. |
| Advancement Operations | Roles responsible for identifying, developing, and maintaining mutually beneficial corporate and foundation relationships, often with the goal of soliciting investments, grants, or gifts. Maintain accurate donor giving, biographical, and engagement records with the institution. Provides data to assist fundraisers in developing strategy.Typically work closely with faculty and other stakeholders to identify needs and resources to advance both the institution and company goals. |
Provides services related to the creation, organization, acquisition or development of art including collections, information resources, and arts productions. Develop, design, program, and produce performances of artistic material. Manage theatres, studios and other creative spaces.
Below is a list of Arts job families and their definitions.
| Job Family | Job Family Definitions |
|---|---|
| Arts Programming and Venue Management | Roles responsible for managing operations, venues, budget, and programming for the arts. 为艺术服务和项目提供战略规划，并确保所有功能的协调，以支持艺术家和艺术赞助人的体验. |
| Museum | Roles responsible for managing, developing, and facilitating the use of museum, gallery, teaching, and research collections to enhance academic teaching and research, as well as general public education and interest. Also manage physical and digital collections. Digitize, research, conserve, preserve, interpret, teach, and provide outreach related to collections and manage, coordinate, design, and develop exhibitions. |
| Stagecraft and Technical Arts | Roles responsible for using specialized equipment and processes unique to arts to provide technical, design, fabrication, and set-up services for performing arts and events. May also perform or coordinate activities related to performance and art production including lighting, sound, costume crafting, and set design. |
Supports student athletes and athletic programs, intramurals, recreation programs, and operations. Administrative oversight of coaching, equipment management, training, and conditioning.
Below is a list of Athletics job families and their definitions.
| Job Family | Job Family Definitions |
|---|---|
| Athletic Operations | Roles responsible for a variety of functions that support athletic programs such as oversight and coordination of ticketing, equipment, facilities, athletic event and facility scheduling and game day operations. |
| Camps and Recreation | Roles responsible for supporting all aspects of intramural programs for University groups. May include various duties such as programmatic planning, coaching, event coordination and general operational responsibilities related to intramural sports |
| Coaching | Roles responsible for coaching student-athletes in a variety of sports (Includes head, associate and assistant coaches). Instruct and teach student athletes in fundamentals of sport technique and strategy. |
| Strength and Conditioning | 负责为校际学生运动员开发和维护全面的力量和体能训练计划，指导学生运动员并教授技术，以最大限度地提高身体能力和运动表现. |
Provides high-quality medical care and experience to patients. Facilitates care using a wide range of practitioners for which specialized training and / or education is required. Responsible for the day-to-day clinical operations. Activities include: designing, delivering, and evaluating appropriate education programs to network-wide clinical personnel; providing administrative and general support to a clinical area; maintaining member relations programs; and ensuring accurate and timely prior authorization of designated healthcare services.
Below is a list of Clinical job families and their definitions.
| Job Family | Job Family Definitions |
|---|---|
| Ambulatory | Roles responsible for providing medical care provided on an outpatient basis, including diagnosis, observation, consultation and treatment. |
| Audiology & Speech Pathology | Roles responsible for activities related to the prevention, identification, assessment, diagnosis, management and treatment of patients with a wide range of audiology and speech disorders. |
| Behavioral Health and Social Work | Roles responsible for counseling and treating patients with mental health disorders. Work with patients to understand the difficulties, debilitating behaviors, and negative patterns associated with various conditions, coordinate assistance to patients and families relating to illness, disease, and hospitalization in all areas of service. |
| Cardiology | Roles responsible for conducting activities associated with the diagnosis, treatment, and care of patients with a wide range of cardiological or neurological conditions. |
| Chaplaincy | Roles responsible for providing religious and spiritual needs. |
| Clinical Support | Roles responsible for but not limited to providing administrative and general support to a clinical area. May also provide clerical and general office support, Assist, monitor, and provide technical support and process claims. |
| Dental | Roles responsible for providing direct support to dental providers in the delivery of oral healthcare. |
| Nutrition Services | Roles responsible for evaluating nutritional condition and needs of patients within a hospital or other patient care setting. Includes directing nutritional care of patients in collaboration with physicians, nurses, and other healthcare personnel, managing the proper use of food and nutrition as a means to promote health and manage disease. |
| Health Education & Outreach | Roles responsible for managing, providing, coordinating, and supporting health education and community outreach. Also provide employee health education and wellness programs, and plan, implement, facilitate, and evaluate health education programs to prevent illness and promote the health and wellness of the community. |
| Healthcare Administration | Roles responsible for performing and managing the daily operation of a medical clinic or department. Develop and evaluate operating policies and procedures. 负责长期和短期战略规划，以确定任务，并通过下属管理人员指导部门内的所有活动 |
| Imaging | Roles responsible for the production of diagnostic radiographs, ultrasound, x-rays, etc., which are used by physicians to diagnose illness and injury. |
| Laboratory | Roles responsible for studying the chemical and physical properties of materials in a laboratory environment. Include conducting experiments and tests on products in process and as finished goods to ensure that they comply with quality and regulatory standards; recording data and preparing reports; developing practical applications of research findings; and maintaining laboratory equipment. |
| Optometry | Roles responsible for providing a service related to the eyes or vision, including those who support providers. |
| Organ Procurement | Roles responsible for providing all aspects of organ recovery, including but not limited to; initial offer review, organ recovery transportation, donor/recipient tissue typing, donor/recipient surgery scheduling, organ acceptance documentation, use/destruction of stored tissue and vessels, and coordination of necessary organ preservation activity. |
| Patient Experience | Roles responsible for providing support to patients, their families, and physicians in addressing medical and social concerns. May include educating patients and families to make informed health care decisions, providing guidance to members regarding managing health conditions and health coaching and consultation, supporting health promotion and disease prevention and care management services, communicating with primary care or physicians regarding patient's health care status. |
| Pharmacy | Roles responsible for the activities associated with man-made and natural drugs, medical devices, instruments and hygiene materials used in medical treatments. Perform clinical research and pharmaceutical formulations, prepare drugs, elaborate dosing regimens, package, prepare dispensing information and distribution. |
| Polysomnography | Roles responsible for analyzing, monitoring and recording physiologic data during sleep and wakefulness, providing diagnostic evaluation for patients suspected of having sleep disorders. Prepares patients for both night polysomnographic recordings and multiple sleep latency tests and maintenance of wakefulness tests. Analyzes and scores the sleep study for interpretation. |
| Quality | Roles responsible for activities related to medical quality programs. Activities may include reviewing, researching, and responding to customer complaints related to the quality of medical care and service, recommending and/or implementing process improvements, and providing training on managed care principles, systems, policies, and procedures. |
| Radiation Oncology | Roles responsible for providing the application of therapeutic X-rays, protons and radioactive substances to patients for simulation and treatment of benign or malignant tumors and pain. |
| Rehabilitation | Roles responsible for providing therapy and rehabilitation for the treatment of disabled, injured, and diseased patients. 还监测病人的进展，并制定计划，继续康复过程，并为患者提供有关康复的最佳实践教育. |
| Surgery | Roles responsible for supporting the surgical team in performing the operations, and for providing patients with postoperative surgical care and treatments. |
Plans, directs, and coordinates activities to promote the University and forge positive relationships with internal and external audiences. Influences and protects the institution’s brand and reputation. Develops and executes strategic communications plans with associated key performance indicators, creates content for owned print and digital channels including magazines, social media platforms, newsletters, and websites; designs and produces multimedia collateral. Interacts with journalists and external media. Creates and implements marketing strategies to meet business goals, conducts market research, and analyzes campaign performance.
Below is a list of Communications & Marketing job families and their definitions.
| Job Family | Job Family Definitions |
|---|---|
| Digital Strategy and Web Operations | Roles responsible for overseeing the planning, execution, optimization, and monitoring of the University’s online presence, digital platforms, and associated initiatives. Supports execution of marketing and communications digital strategy based on goals and priorities for audience engagement, recruitment, enrollment, revenue generation, and branding. Responsible for ongoing testing and maintenance of digital products including building remediating websites. |
| Communications | Roles responsible for promoting and protecting the University’s reputation and brand through owned and earned media channels. Influences, engages, and builds relationships with key stakeholders to shape and frame the public perception of the organization. Writes, edits, and creates content to drive audience engagement across a variety of print and digital platforms. Conducts media relations activities, including managing issues and crisis response. |
| Creative Operations | Roles responsible for producing inspiring and effective creative assets to support integrated marketing communications strategy. Shapes the brand’s look, feel, and voice to appeal to and engage diverse audiences and stand out from competitors. Produces assets across all matter and media including print, digital, video, audio, and photography. |
| Event Management | Roles responsible for conceptualizing, organizing, and executing logistics for one-time or recurring events to support University initiatives. |
| Marketing | Roles responsible for planning, creating, and executing strategic and measurable marketing and advertising campaigns to expand the University’s reach and potential customer pipeline. Establishes overall brand strategy for the University, including defining the brand’s positioning, values, and messaging. Drives revenue for specific lines of business. Uses CRM tools to manage customer interactions, gather feedback, and tailor messaging to individual preferences and behaviors. Oversees market research to inform marketing strategies and product development. Analyzes campaigns against key performance indicators. |
Consults and provides guidance to establish a proactive culture regarding compliance with legal, institutional, and regulatory requirements and protection from legal liability, property loss, illness or injury.
Below is a list of Compliance, Legal & Risk job families and their definitions.
| Job Family | Job Family Definitions |
|---|---|
| Audit | 负责对大学内部运作和财务进行持续审查，以提高合规性和效率，降低风险. Investigates irregularities, provides consulting to internal departments, including IT, and recommends improvements to management. |
| Compliance | Roles responsible for ensuring policies, procedures and practices comply with applicable regulatory requirements as well as ensuring adherence to governmental regulations, immigration regulation, conference protocols and academic-related processes impacting University operations. |
| Government Relations | 负责为发展和推进大学的政府事务策略提供支持，并就大学和医疗中心的政策事项(可能包括医疗政策)提供指导和监督, clinical reimbursement, financial aid, immigration policy or science and research policy. |
| Legal | Roles responsible for guiding the University on legal matters and ensuring compliance with all regulations impacting University operations. Roles typically manage and provide legal advice and counsel or perform paralegal work in research and legal data collection. Research and provide interpretation and application of law. |
| Risk Management | Roles responsible for protecting the institution from loss. Also develop, implement and coordinate activities designed to promote loss prevention and accountability, respond to losses, investigate and resolve claims. |
| Ventures and Licensing | Roles responsible for protecting, developing, commercializing and licensing intellectual property arising from research. |
Supports the mission of the University by working to create a diverse, inclusive, and excellent learning and work environment for all students, faculty, staff, alumni and others who partner with the University. Ensure compliance with Equal Employment Opportunity and Affirmative Action laws regulations.
Below is a list of Equity, Diversity, and Inclusion job families and their definitions.
| Job Family | Job Family Definitions |
|---|---|
| Accessibility Services | Roles responsible for managing, planning, developing, and implementing programs, processes, and policies to ensure the accessibility of education and employment for students, faculty, staff, alumni, and other partners. |
| Equal Opportunity and Affirmative Action | Roles responsible for planning, promoting, developing, managing, and implementing Equal Employment Opportunity and Affirmative Action policies and programs. May also assess organizational compliance with all legal requirements and investigate and address noncompliance. |
| Equity, Diversity, and Inclusivity Services | Roles responsible for developing, managing, implementing, and communicating equity, diversity, and inclusivity policies and programs for students and employees. Also provide resources and training to promote a culture of equity, diversity and inclusion. |
| Interpreter Services | Roles responsible for providing clear and thorough communication translation for Deaf, Hard of Hearing, or non-English speaking patients, family members, or staff members. |
Provides leadership and oversight in support of the University’s mission. Drives strategic direction for major university colleges/divisions and is responsible for overall performance and success. Directs long-term strategic planning, and determines the policies and resource allocation needed to achieve University-wide goals.
Below is a list of Executive job families and their definitions.
| Job Family | Job Family Definitions |
|---|---|
| Executive | Roles responsible for providing leadership and oversight in support of the University's mission. Drive strategic direction for major university colleges/divisions and is responsible for overall performance and success. Direct long-term strategic planning, and determines the policies and resource allocation needed to achieve University-wide goals. |
Provide services to the sustainable and safe operation, maintenance, transportation, planning, new construction, and renovation of all the institution’s facilities, grounds, and equipment in alignment with institutional priorities.
Below is a list of Facilities and Operations job families and their definitions.
| Job Family | Job Family Definitions |
|---|---|
| Dining Services | Roles responsible for the management and operations of campus dining halls, catering, and food service. |
| Environmental Health and Safety | Roles responsible for developing, implementing and monitoring environmental and safety programs and policies to ensure compliance with federal, state and local environmental, health and safety regulations, and ensures a safe and healthy environment for staff, faculty, students, patients and visitors. |
| Environmental Services | Roles responsible for managing and performing activities related to cleaning and maintaining sanitary and healthy working and living environments. Also perform seasonal and daily cleaning, snow removal, and other environmental services. |
| Facilities Management | Roles responsible for planning, organizing, directing, and controlling the activities and staff involved in the design, construction, coordination, modification, maintenance, and administration of institution facilities and equipment. |
| Facilities Project Management | Roles are responsible for specialized oversight of the coordination, design, communication, and delivery of construction and other facilities-related projects. Oversees project scope, schedule, budget, estimate, close out, and quality assurance. |
| Mail and Courier Service | Roles responsible for distribution of incoming and outgoing mail and/or packages for students and employees. |
| Maintenance | Roles responsible for building maintenance which may include HVAC; Electrical, Plumbing and repairs. |
| Real Estate Services | Roles responsible for property and real estate, including buy and sell strategies and transactions, as well as lease management |
| Security & Safety | Roles responsible for promoting the safety of the University community by providing emergency services, fire safety, security for faculty, students, and staff and global security efforts. Also includes roles responsible for the protection of life and property as well as the prevention and detection of crimes on-campus. |
| Transportation | Roles responsible for overseeing the logistics, administration and promotion of matters related to transportation including but not limited to: employee and event parking, shuttlebus services, carpool, public transportation and bicycle parking. |
| Utilities Management | Roles are responsible for the production, distribution and efficient use of the campus’ energy and utility needs. Operates and controls energy control systems to provide safe and comfortable environments within organization’s buildings. |
Provides services pertaining to the collection, investments, procurement, budget planning, accounting, financial analysis, reporting, and all aspects of financial functions. Ensure compliance with university policies, and state and federal regulations.
Below is a list of Financial Services job families and their definitions.
| Job Family | Job Family Definitions |
|---|---|
| Accounting | Roles responsible for the preparation, analysis and/or tracking of financial data, accounts receivable, and accounting systems and processes. |
| Bursar | Roles responsible for managing and overseeing services, financial transactions, and processes related to student accounts and student loans in compliance with federal, state, institutional regulations and policies. The management of student accounts includes invoicing, applying payments and financial aid disbursements, maintaining tuition remissions, issuing refunds, collecting on past due accounts and providing support for students, parents, external organizations as well as institutional departments. |
| Financial Operations & Reporting | Roles responsible for a variety of finance-related activities such as reporting, vendor management, oversight of daily financial processes, revenue and expense projections, financial systems and other operational requirements. |
| Financial Planning & Budgeting | Roles responsible for managing and performing financial planning and reporting. Develop, analyze, implement, monitor, and maintain budgets. Develop budgeting and forecasting systems, policies, procedures, and allocation methodologies. |
| Investment Management | Roles responsible for the management of the University's investment portfolio. Typical activities include monitoring and managing the portfolio and its managers, due diligence, portfolio and manager analytics, and making recommendations regarding asset allocation and investments. |
| Payroll & Tax | Roles responsible for payroll processing to include the payment of wages, payroll deductions, and timely tax filing. |
| Procurement and Supply Chain | 负责战略性采购和选择供应商，为大学提供符合质量和合规要求的商品和服务. Also includes relationship management with vendors of contracted services and leased property. Also includes roles responsible for maximizing the effectiveness of the Universities' supply chain by analyzing, planning and forecasting in the areas of materials handling, purchasing, inventory management, warehousing, and transportation and distribution. |
| Revenue Cycle, Medical Billing and Insurance | Roles responsible for receiving and processing patient, financial, and health information in order to receive payment for health care services provided by UR Medicine. These responsibilities include registration, medical coding, insurance verification, billing, collections and other financial processes in support of the receipt of accurate and timely payment for health care services. |
| Treasury | Roles responsible for managing and maximizing University assets through financial modeling, debt planning, financial statement analysis, favorable investments, and cash and endowment management. |
Provides strategic and operational services and support to all University employees, including equal employment opportunity, recruitment, employee relations, labor relations, benefits, compensation, training, diversity and inclusion, and learning and development, etc. Provide leadership, consultation, and support to employees and supervisors concerning human resources practices, strategies, and policies.
Below is a list of Human Resources job families and their definitions.
| Job Family | Job Family Definitions |
|---|---|
| Benefits | Roles responsible for the administration, assessment and utilization of university benefits selections to include health and welfare, time off, retirement, tuition remission and related offerings. Manage vendors to ensure the optimal design of benefits programs and work with employees to resolve benefits issues. |
| Change Management | Roles responsible for planning and executing change management for projects. Focuses on changes to business processes, corporate/market initiatives and/or organization structures. Identifies project risks and creates mitigation strategies. Applies change management methodologies, communication planning, organizational readiness assessment and stakeholder analyses. |
| Compensation | Roles responsible for the design and implementation of competitive staff compensation programs that attract and retain highly qualified talent, oversight of the performance management system, management of the annual merit review process and provision of consulting to leaders and managers on organizational needs, job design and compensation issues. |
| HR Management | Roles responsible for providing leadership, direction and management of HR activities and operations. Also plan, develop and oversee implementation of University programs, practices and procedures |
| HR Operations | Roles responsible for the management and maintenance of employee data to include HR-related transactions, data integrity, process improvements and operational workflows as well as the provision of service to faculty, students and staff through the HR Service Center. |
| HRIS | Roles responsible for the maintenance of Human Resources Information Systems including running and creating reports including employee information. |
| Labor Relations | Roles responsible for establishing and maintaining labor-management relations. Represents the organization in contract negotiations with labor unions. Administers the collective bargaining agreements and grievances |
| Learning and Development | Roles responsible for the design, development and implementation of internal and external learning programs that meeting learning objectives and develop the workforce’s capabilities, skills, and competencies. Consults with internal clients to assess learning and development needs and deliver solutions. |
| Leave Administration | Roles responsible for the administration, assessment and utilization of university leave benefits and programs. Manage vendors to ensure the optimal design of programs and work with employees to resolve leave issues. |
| Talent Acquisition | Roles responsible for the development of a recruiting strategy to effectively source and select key talent using a variety of channels. Responsible for the recruitment process to include screening of candidates, interviews, and advising hiring managers. |
Supports information technology needs of the University, including user support, data analysis, networking, and programming. Plans, develops, and maintains information systems and operations, including application systems development, information security, IT training and project management, network administration, telecommunications services.
Below is a list of Information Technology job families and their definitions.
| Job Family | Job Family Definitions |
|---|---|
| Applications and Systems Development | Roles responsible for applications and systems development, data and identity integration, business intelligence, software releases and quality assurance. |
| Information Security | Roles responsible for the development of business processes, tools and policies to proactively protect and actively counter any threats to the University’s data assets. |
| IT Analytics and Data Warehousing | Roles responsible for managing, developing, implementing, and administering data systems, procedures, and practices to ensure appropriate access, integrity, and preservation of electronic information. Also include the review, analysis and reporting of data facilitate decision-making across the University. |
| IT Project Management | Roles responsible for project portfolio management and delivery efforts to include related governance processes, training and communications, technical administrative processes such as software licenses and contracts, and the ITS service catalog with service level agreements and process management. |
| IT Services | Roles responsible for a variety of IT-related activities such as applications and server support to ensure continuous and secure operations. Maintains day-to-day IT operations. |
| IT User Support | Roles responsible for the provision of three tiers of telecommunications and technology support via email, phone and in person to faculty, staff and students. Also includes user support provided through the Resource Center. |
| Network Administration | Roles responsible for analyzing, designing, developing, implementing, testing, troubleshooting, maintaining, and overseeing ongoing operations of communication and networking infrastructure and systems. |
| Applications and Systems Administration | Roles responsible for the daily administration and management of non-enterprise applications and systems, both cloud and on-premises, including technical testing, troubleshooting, analysis, installation, configuration and maintenance to ensure the availability, security and performance of applications. Provides technical assistance and customer support, training users, managing vendor relationships, creating reports, performing data analysis and correcting issues. |
| Audiovisual | Roles responsible for event-based audiovisual access and support, as well as production assistance with event recordings and live streaming of events. Support education, research, clinical, conferences, events, communications or administrative activities and other purposes. |
| IT Administration | Roles responsible for the day-to-day operations of the IT function, program, and/or department. Assist in program planning and development. interpret, monitor, and analyze information regarding operating policies and procedures. Administer budgets, and coordinates staff personnel matters. 可能负责长期和短期战略规划，以确定任务，并通过下属人员指导多学科部门的所有活动. |
| Instructional Technology Support | Roles responsible for the design, development and implementation of learning environment presentation and content delivery technology across the university. Responsible for project scoping, presentation system design and installation, control system programming and system commissioning. Perform lifecycle repair and maintenance functions and assess suitability of emerging technology for deployment in learning environments. |
| IT Data Center | Roles responsible for the oversight, administration, and project management of complex and mission-critical layer 1 infrastructures including the structured cabling, and related power and physical systems in all telecommunications spaces and data centers. Collaborates with university units and vendors for the detailed creation, budgeting, development and design, planning, implementation, integration, maintenance and support of low-voltage systems on construction and renovation projects and managing and maintaining horizontal and backbone cabling. |
| IT Training | Roles responsible for the planning, design, development, delivery and evaluation of training, adoption and optimization in the integrated information systems that support and enhance business processes. Review of existing workflows and processes and collaborate with operational experts in the definition of future state application workflows. |
| Telecommunications | Roles responsible for the design, build, installation, configuration, maintenance and support of the voice and video/AV network and related monitoring systems to ensure stability, reliability and acceptable performance. Plans and performs upgrades to voice and video/AV equipment and systems which may include voice technologies, VoIP systems, digital signage, video/AV and conferencing networks and related systems in accordance with ITIL best practices. |
| Electronic Health Record Applications | Roles responsible for the implementation and maintenance of healthcare information systems. Responsibilities encompass configuring, testing, and troubleshooting EHR applications to ensure seamless functionality. Collaborating closely with end-users, they tailor solutions to meet specific clinical and operational needs, contributing to the overall efficiency and accuracy of healthcare data management. Foster collaboration and ensuring adherence to industry standards and regulatory requirements. These professionals contribute to the continuous improvement of EHR processes, manage system upgrades, and liaise with stakeholders to align technology solutions with organizational goals. |
| Clinical Informatics | Roles responsible for the use of information technology (IT) to improve healthcare delivery, patient outcomes, and medical research. Responsible for the management and analysis of healthcare data, with a focus on integrating technology into clinical practice to enhance decision-making and patient care. Work to bridge the gap between healthcare and technology, aiming to enhance patient care, streamline processes, and contribute to the advancement of medical knowledge. |
Provides high level of customer service including library, patron and public services to promote innovative research, advance effective teaching, curate and preserve information, and share knowledge and culture.
Below is a list of Library job families and their definitions.
| Job Family | Job Family Definitions |
|---|---|
| Access Services | Roles related to circulation, interlibrary loan, and frontline service desk functions. |
| UR Collections and Acquisitions | Roles responsible for the acquisition of physical and electronic library collections, making collections accessible within the library management system, and troubleshooting access issues with vendor content providers. |
| Cataloging | Roles responsible for inventory, processing, maintaining, and facilitating use of (often circulating) collections in all formats. Includes traditional and emerging roles in collection development, cataloging, metadata, and conservation. |
| Curatorial/Archiving/Rare Books | Roles responsible for assessing, appraising, purchasing, preserving, and facilitating the use of unique non-circulating collections that are irreplaceable or unusually rare and valuable. |
| Digital Services | Roles responsible for the development, promotion, management and evaluation of digital and virtual spaces, services, and presences. May develop and implement solutions that support and advance the work of other library departments. |
| Library Leadership and Administration | Roles responsible for the development, implementation, and measurement of strategic priorities. Develop and implement operating, policies, procedures, and systems. May manage fiscal, spatial, and personnel resources. Direct and implement strategic, operational, and administrative activities through subordinate staff. |
| Research and Learning Services | Roles responsible for managing or providing user, disciplinary, and educational support for research, teaching, learning, and the discovery and use of collections. Also develop appropriate services and resources tailored to current and emerging needs, support for digital scholarship efforts, scholarly communications, and information literacy support. |
| Scholarly Communications and Research Data Services | Roles responsible for open scholarship initiatives, research data management, data sharing, publication, and measurement of institutional research impact. |
为需要专业护理培训和/或教育的患者提供自主和协作的高质量医疗护理和经验. Activities include: designing, delivering, and evaluating appropriate education programs; providing support to a clinical area.
Below is a list of Nursing job families and their definitions.
| Job Family | Job Family Definitions |
|---|---|
| Licensed Practical Nurse | Roles responsible for basic nursing care in support of the comfort and wellbeing of patients. Records patient records, takes vitals, collects specimens for analysis and performs other basic medical care duties |
| Nurse Management | Roles responsible for planning, organizing, directing, and controlling the activities and staff involved in nursing care. |
| Nursing Administration | Roles responsible for performing administrative functions in support of nursing care. May develop and evaluate operating policies and procedures. May be responsible for long and short range strategic planning in determining the mission. |
| Nursing Student | Roles responsible for learning the nursing or clinical function from licensed care givers. |
| Registered Nurse | Roles responsible for providing professional nursing care to patients. Responsible for assessing, implementing, coordinating, delegating and evaluating the nursing care of patients. Prioritizes patient care needs and provides leadership to the patient care team. |
| Respiratory | Roles responsible for conducting activities associated with the diagnosis, treatment, and care of patients with a wide range of respiratory and sleep-related conditions. |
| Surgical Technologist | Roles responsible for performing a variety of technical duties to assist in preparing and caring for pre-operative patients in an operating room, while assisting the surgical team. |
| University Health Service | Roles responsible for caring for the health and well-being of students and staff through Primary Care, Counseling, Occupational Health, Health Promotion and Administration. |
Conducts and/or provides support for the development, facilitation, implementation, evaluation, and administration of a wide variety of research programs and initiatives including creation, synthesis, and review of analytics to facilitate reporting and decision-making.
Below is a list of Research job families and their definitions.
| Job Family | Job Family Definitions |
|---|---|
| Clinical Research | Roles responsible for using the knowledge gained in basic research to conduct tests, usually with humans, in treating diseases or dysfunctions in a new way. Prove safety and effectiveness of new drugs, medical devices, diagnostic products etc. |
| Contracts & Grants | Roles responsible for the administration of grant and contract proposals and awards and related compliance with federal, state, sponsor and University regulations, policies and procedures. |
| Research | Roles responsible for designing, organizing, managing, and carrying out research. Analyze research hypothesis using controlled experiments. Includes roles responsible for technical and/or administrative duties in support of research activities. |
| Research Administration | Roles responsible for daily operations, logistics, project management, systems, and coordination with stakeholders and/or adherence to research protocols. |
| Research Development | 负责促进大学的澳门威尼斯人网上赌场活动和倡议，通过外联和利用现有的资源和资助. |
| Research Labs | Roles responsible for the optimal operation of research lab facilities to include inventory management, compliance and safety activities, maintenance and collaboration with internal and external stakeholders. |
| Research Compliance | Roles responsible for promoting and ensuring legally compliant and ethical research practices. Informs and assists faculty, staff and student researchers to navigate regulatory processes and requirements and implements research safety, regulatory and ethics training. |
Staff Titling Guidelines
The University recognizes the importance of maintaining relevant and consistent application of staff titles in its job structure. 有效和一致的头衔对齐能够为员工和领导创造一种共同的语言来谈论职业发展和发现机会. It also acts as a basis for people external to the University to find our job openings more easily.
Titling Guidelines provide a framework to ensure consistency and offer an enhanced level of transparency.
These guidelines are broken into four key elements:
The University of Rochester’s job structure is made up of five career streams and twelve job levels. Both elements play a role in determining the appropriate system job title for a job.
Career Streams
Career streams are a very high-level way of categorizing jobs with distinct similarities in the nature of work being performed.
The University’s five career streams are:
- Clinical
- Associate
- Professional
- Leadership
- Senior Leadership
The University uses the following titling structure for each of the five career streams:
| Career Stream | Titling Structure |
| Clinical | Job function specific based on clinical focus |
| Associate | Coordinator, Assistant, Technician, Representative |
| Professional | Analyst, Engineer, Counselor, Advisor, Specialist, Administrator, Scientist, Developer, Architect, Designer |
| Leadership | Supervisor, Assistant Manager, Manager, Assistant Director, Director, Sr. Director |
| Senior Leadership | Assistant Vice President, Vice President, Senior Vice President, Chief Officer |
Job Levels
Job levels group jobs within a similar level of responsibility based on five leveling factors, resulting in twelve levels across the organization.
Levels align to specific job title elements to help staff and candidates understand the level of a job in the structure. Please refer to the Job Level chart located above on the page for more information.
Defined as staff-based roles across the various schools that include either “Dean” or “Vice Provost”. Use of these titles requires support from the Office of the Provost and is intended for roles providing academic leadership duties, and areas of responsibility in the way of oversight of curricular, instruction, student enrichment, research affairs, or oversight of academic programs.
学术领导头衔的一致性不受向该职位报告的员工数量的限制，可以与专业人员的角色一致, Leadership, or Senior Leadership Career Streams.
| Level | Potential Academic Leadership Titles |
| S2 | Vice Provost |
| S1 | Sr. Assoc Vice Provost |
| L5 | Vice Dean, Assoc Vice Provost |
| P5/L4 | Sr. Assistant Dean / Associate Dean, Assistant Vice Provost |
| P4/L3 | Assistant Dean |
Academic leadership titling is generally applied as a business title.
Jobs that represent school or program specific roles may use titling with the designated school or program name, as shown in the table below.
This is a common practice to distinguish between school/program-based roles, which typically have a broad range of responsibilities that impact a school or program, and centralized roles, which typically have a focused set of responsibilities that impact the entire organization.
| Level | Potential School or Program-Specific Title | |
| L5 | Executive Director (School/Program) | |
| P5 | L4 | Senior Director (School/Program) |
| P4 | L3 | Director (School/Program) |
| P3 | L2 | Assistant Director/Sr. Manager (School/Program) |
| P2 | L1 | Manager (School/Program) |
School or program specific titling is generally applied as a business title.
Business titles provide an enhanced level of definition to a position’s assigned system job title. They can be used in email signatures, communications, department websites, ID badges, job postings, and business cards.
Business titles require approval from Human Resources, must be maintained within HRMS, and must meet the below criteria.
Business titles should:
- Match the position description
- Reflect the field or discipline
- Be used if greater clarity is needed than the system title provides
- Be in accordance with the school or program specific titling framework
- Be consistent with market driven, professional, and/or industry practice for jobs with comparable job responsibilities and scope
- Be clear about a position’s internal and external business interactions
Business titles cannot:
- Misrepresent the University or the authority of the position
- Duplicate a title that is used in a different field, discipline, or career level
- Be overly granular and wordy
- Represent a level higher than the job profile’s alignment in our structure
- Be used unless necessary for the success of the job function
For the purpose of ensuring proper evaluation of positions, business titles will be applied on top of system titles. System titles will remain the primary alignment of each position and allow for the effective evaluation of pay both internally and externally, and ensure staff have a consistent line of sight to career development opportunities across the University.
Business title examples:
| Level | Job Code | Title | Reason for Business Title |
| A4 | 0559 | System Title: Department Coordinator IV Business Title: Coordinator, (Program Name) |
School or Program Specific Titling; Provides greater clarity; Consistent with industry practice |
| P2 | 1688 | System Title: Academic Counselor II Business Title: Academic Counselor |
Clarifies external business interactions; Reflects the field or discipline; Consistent with industry practice |
| P2 | 1319 | System Title: Department Program Specialist II Business Title: Community Engagement Program Manager |
Clarifies external business interactions; Provides greater clarity; Consistent with industry practice |
| P4 | 3028 | System Title: Lead Career Services Specialist, External Partners Business Title: (School Name) Career Services Director |
School or Program specific Titling; Clarifies external business interactions; Consistent with industry practice |
| L3 | 1231 | System Title: Assist Director, Communications & Marketing, School Business Title: Director, (School Name) Communications & Marketing |
School or Program specific Titling; Consistent with industry practice |
In some instances, a department may use “Associate” in place of or in addition to “Assistant”, such as an Associate Director.
Requests for approval of a business title should be submitted by the leader of the position, with support from the appropriate Dean/Director/Division Leader, to the HR Business Partner, in accordance with the Business Title Request Process.
After the initial CPM structure implementation, it is the responsibility of the department to formalize and maintain approved Business Titles in HRMS via the PAF process.
Business titles on job postings
Job openings can be posted with business titling. However, postings must include the job code and job level for the purposes of understanding alignment back to the University job structure.
Pay Structure and Guidelines
Find in-depth information on how CPM establishes a fully transparent job and pay range structure, fostering transparency and aiding in career planning.